Food Delivery in Extreme Weather: The Other Side of Urban Convenience

The rain has been exceptionally heavy in the north this year, from summer downpours all the way through to the fine, lingering autumn drizzle. This episode of Food Talk begins with the rain we’ve had recently. We invited Yuyang, a former delivery rider who now works as an editor at Foodthink, to start from his article “The Business War in the Rain, a Delivery Rider’s Bitter Summer” and discuss the reality of food delivery in extreme weather.

On rainy days, a delivery rider’s phone never leaves their hands; by the end of a shift, water damage is unavoidable. Photo by Yuyang

In the programme, we hear more about the finer details of a delivery rider’s life: the real conditions riders face on rainy and scorching days – no “weather allowance”, and in fact a risk of being fined for not showing up to work. Those seemingly warm-hearted “Heat Allowance” schemes and “Summer Cool Campaign” promotions turn out to be nothing more than platforms using a cleverly designed “tiered incentive” mechanism to shift even more risk and labour pressure onto delivery riders.

Meituan’s “Heat Care” tiered incentive campaign. One rider reported: “The heat campaigns are a rip-off – you simply can’t earn them.” Image source: WeChat Video Channel @Wen Ranxu
The whitened, soaked soles of delivery rider Lao Cai after a full day of deliveries, with streaks of blood seeping from around some of the raw skin. Yet the next day he would still have to deliver for 14 hours on those same feet. Photo by Lao Cai

In severe weather, delivery riders have no sick leave, no circuit breaker mechanism. Food delivery platforms are precisely sacrificing riders’ rights to foster consumer dependence on “cheap delivery”. The paradox that follows is this: when we discuss whether to order delivery on a stormy day, we always assume the rider bears the cost on behalf of the consumer, thereby pitting our interests against each other’s – but has the cost truly been transferred?

When offline wet markets and family-run shops are squeezed out by platforms and gradually disappear, we seem to be losing a more human, healthier way of eating and living. Yet under the pressure of hefty platform commissions, merchants produce cheap food with inadequate safety guarantees, while the various traffic accidents caused by delivery riders – these consequences may still boomerang back and land on every one of us. Do we still have a choice to change things?

In this conversation about storms, many questions seem vast and unanswerable. Perhaps the small but hopeful side is that we can still imagine together: is there another way to spend a rainy day? Taking an umbrella to buy fresh groceries, rummaging through the fridge, cooking a meal with family? After all, these tiny shifts may well be where reclaiming our own lives begins.

This Episode’s Guests

Tianle

Foodthink Founding Editor

 

 

 

 

Yuyang

Foodthink Editor

 

 

 

 

This Episode’s Hosts

Xiaojing

Food Talk host, focused on food culture and sustainable living

Timeline

00:57  There has been far more rain this year – but what does “a rainy day” actually mean for a delivery rider? No allowance, and instead the risk of a fine for not showing up; soaked shoes, slippery roads, a waterlogged phone – this is the true scene of “extreme weather”.

14:52  The platform’s “Heat Allowance” is really an actuarial game – the finer the reward tiers, the more deftly risk is pushed onto workers.

18:48  In a downpour there is no “circuit breaker”; the food is still on its way. The city’s rhythm never pauses – the only things paused are people’s safety and their breath.

21:49  To order or not? The tug-of-war between convenience and empathy: we want to save time, yet we keep asking ourselves – who is bearing the cost of this convenience?

29:27  The wet market shuts its doors, the family-run shop disappears, and food delivery platforms become the new gateway to the city. Choices multiply, yet narrow ever more.

31:50  The warmth of a dine-in table, the everyday smoke and sizzle of a home kitchen – all beyond the reach of algorithms. We eat ever faster, and remember “flavour” ever less.

36:39  When food delivery becomes a “quasi-public service”: as convenient as the Underground, yet with no public safeguards whatsoever. What are we upholding this convenience with?

45:17 On a rainy day, why not open an umbrella, gather a friend and go buy groceries to cook together; or rummage through the fridge and invent a creative “stay-at-home feast” for the rain. Perhaps slowing down just a little is where reclaiming our lives truly begins.

Related Reading ▼

A Discussion on “Should You Order Delivery on a Stormy Day?”

War in the Rain, a Delivery Rider’s Bitter Summer

Film vs. Reality: What Does a Delivery Rider’s Life Really Look Like? | Food Talk Vol. 38

That Moment, They Decided to Stop Ordering Delivery | Eat Well for 315

Does “Pinhaofan” Actually Give People a Good Meal?

How Does a French Food Delivery Platform Upend Global Platform Capitalism?

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Unless otherwise stated, all images are provided by this episode’s guests

Podcast music: Banong

Produced by: Xiaojing

Edited by: Yuyang

Contact email: xiaojing@foodthink.cn